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In today’s digital world, the backbone for any company is its information technology (IT) infrastructure and the workforce that supports, manages, and secures these systems to carry out our daily tasks without a problem. IT has evolved from mainframes to desktops to client/server computing to virtualization and cloud-based technologies. Throughout this evolution, the role and…
 
Most modern businesses now rely almost completely on some form of technology to get things done. This means they need an IT support system that can ensure problems are kept at bay, and even if they arise, they can be rapidly solved. Some companies choose to manage IT support services in-house, but it’s now more…
Every company is now facing challenges related to moving their operation to the cloud. It is not about whether this is going to happen, but how and when. More and more companies are using Office 365 apps. In fact, Microsoft reported that Office 365 commercial seats had grown to 258 million monthly active users, with…
As cyber and ransomware attacks continue, many organizations no longer respond quickly to endpoint threats as they should. For instance, around 30% of all known breaches are because of malware getting installed on the endpoints. Today, IT security is more important than ever, and there are several best practices your company should follow. Best Practice…
 
The COVID-19 pandemic has seen a large workforce switching to remote work, but ensuring your staff is securely equipped to work from home isn’t easy. Since the pandemic, the FBI has seen a 300% increase in reported cybercrimes. Working from home comes with a whole new world of vulnerabilities, so it’s important to be proactive…
These days it’s almost impossible to find an organization that doesn’t rely partially on cloud services. Whether it’s application software, operating systems, databases, web servers, or virtual local area networks – the cloud seems to offer it all. Cloud computing is booming, and this infographic talks about the current trends, comparing private, public, and hybrid…
Subcontracting various business-related operations like technical customer support, IT Help desk, etc. to offshore, nearshore, or onshore service providers is very common. However, many companies are still adamant about maintaining these business operations in-house. This infographic focuses on all aspects of Business Process Outsourcing (BPO), educating the reader on types of BPO models, advantages of…
Employees these days should be capable of working from anywhere, especially now given the pandemic. They should have access to business applications anytime and anywhere and for extended periods of time. You cannot provide this if you’re still using an outdated network infrastructure, even if it’s just a generation old. A full system upgrade or…
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