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Many software developers and IT teams find patch management tedious and time-consuming. However, patch management plays a critical role in keeping external attacks at bay, ensuring your software and networks run smooth, and helps continue the software development cycle without disruption. But before we dive further into why you need an efficient patch management process,…

Customer Service is all About R.A.C.E Business and customer service are undergoing changes that make the ties between business profits and customer service stronger than ever. This has created a business climate where the cost of poor customer service can mean the end of a business. The answer to this broad challenge for all businesses…

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