IT support

What is Social Engineering? Social engineering is the term used for a broad range of malicious activities accomplished through human interactions. It uses psychological manipulation to trick users into making security mistakes or giving away sensitive information. Social engineering is especially dangerous because it relies on human error rather than vulnerabilities in software and operating…
The first step to holding real transparency between SAP users and Managed Service Providers (MSPs) is giving credit where credit is due. At Pathway, we don’t pretend that SAP is easy. It is a very complex software program with an all-inclusive set of integrated, cross-functional dealing processes. Its multi-layered application system is exactly what makes…
The sudden and rapid onset of COVID-19 gave organizations and people across the globe very little time to prepare for what we now see as a permanent shift in the future of work. Companies moved from a regular office workspace to a digital workplace, rapidly adapting to new tools and habits required to keep operations…
These days IT executives have far too many options when choosing an enterprise resource planning (ERP) solution. Whether it’s on-premises systems, cloud-based SaaS, or industry-based outsourcing solutions, this can often overwhelm the decision-makers and lead to potentially costly errors. Managed service providers in Toronto and other cities play an increasingly important role in helping companies…
Most modern businesses now rely almost completely on some form of technology to get things done. This means they need an IT support system that can ensure problems are kept at bay, and even if they arise, they can be rapidly solved. Some companies choose to manage IT support services in-house, but it’s now more…
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