When you Google the term ‘SLA’ or ‘Service Level Agreement,’ you will come across many definitions beginning with contract or commitment or covenant. While it isn’t a contract in itself, it is an important part of a contract that includes mutually agreed upon terms between a company and their customers, ensuring the services provided meet…

These days IT executives have far too many options when choosing an enterprise resource planning (ERP) solution. Whether it’s on-premises systems, cloud-based SaaS, or industry-based outsourcing solutions, this can often overwhelm the decision-makers and lead to potentially costly errors. Managed service providers in Toronto and other cities play an increasingly important role in helping companies…

Want to save money and improve efficiency? Here’s how IT automation can help you achieve these goals. Explore the below-mentioned use cases that demonstrate the benefits that managed IT support can deliver to your business.   What Is IT Automation? IT automation is the use of software to create repeatable instructions and processes to replace…

A firewall is the first line of defense that your company can employ against threats. Cybersecurity experts recommend that every company should have a robust plan in place, including a firewall. But there are now many different kinds of firewalls, as technology has evolved. If you select the wrong type, you could make your company…

A typical data centre requires air conditioning and cooling systems to protect the data and the servers. A company could be losing revenue because of the cooling costs associated with enormous, outdated server rooms. Hence, businesses should consider switching to eco-friendly server practices for cost savings and improved sustainability by trying green technology for data…