COMPANY | ESTABLISHED IN 1995

Making IT and communication cost-effective for all

Since 1995, Pathway has specialized in resilient, innovative solutions that keep the world’s top businesses running and growing.

PATHWAY COMMUNICATIONS

Our Story

From connecting people to businesses

Pathway Communications is a leading technology company that has been providing innovative solutions since 1995. Our focus has always been on connecting people, and we have extended that focus to businesses as well. We started with dial-up connections and have since evolved to offer faster and more reliable internet options such as fibre, wireless broadband, and MPLS.

We understand that managing technology is crucial for businesses. So, our services have expanded to include a world-class suite of 24/7/365 managed services and product support. We also offer a wide range of fully managed services, including colocation, security solutions, disaster recovery, IP telephony, and collaboration services. Our investment in online portals with real-time statistics and account management ensures our clients can access everything they need under one roof.

Uptime and security are our top priorities. So, we opened the first Canadian Tier III data centre in Markham, Ontario, in 2009 to provide our clients with reliable and secure colocation services. We were also one of Canada’s first cloud service providers, offering our private, managed CloudPath solutions to companies across North America.

Innovating for the future

We continue to stay ahead of the game and have recently expanded our Tier III data centre and compliance suite to meet upcoming demands. Our SOC 2 Type II, SOC 2 Type I, and CSAE 3416 certifications assure our clients that our operations are fully available, secure, and private.

Today, Pathway’s services and technology innovations drive the NOCs of large telecoms, healthcare providers, major government operations, oil and gas companies, mining organizations, and financial services firms.

Our Mission

Technology should empower businesses to achieve their goals rather than hinder them. That’s why we at Pathway strive to provide innovative solutions that help our customers succeed in today’s fast-paced digital world. Whether you’re a small startup or a large corporation, we’re committed to delivering world-class services tailored to your specific needs. We focus on building long-term relationships with our clients by providing exceptional service and support. At Pathway, we’re dedicated to making your technology work for you, so you can focus on what you do best – growing your business.

PATHWAY COMMUNICATIONS

What you experience

1990's

1995

Ashok Kalle, Pathway’s CEO, establishes Pathway Communications in Markham, Ontario, Canada

1998

Add guaranteed rapid response standards to our internet services

1998

The first ISP in Canada to achieve ISO 9002
2000's

2001

Launch email virus scanning for inbound and outbound traffic

2001

Achieve ISO 9001:2000 certification, a world first for an ISP

2003

Launch TrueMail spam control system

2003

Found NetPulse Services, a provider of managed IT and business process services

2004

Launch bonded ADSL for a better redundancy and faster speed

2005

Add real-time network security to many of our services

2007

Add remote desktop management to our internet services

2007

Launch VoiceCool for home phone services and SmartReach for long-distance phone services

2008

Partner with ShoreTel to launch business IP telephony solutions

2009

Achieve ISO 9001:2008 certification

2009

Open Canada’s first Tier III certified data centre with 99.9% guaranteed uptime
2010's

2010

Move into our new head office at 95 Apple Creek Blvd., Markham, Ontario

2011

Launch CloudPath, a secure private cloud with managed services

2013

Achieve SOC 2 Type II, SOC 1 Type II and CSAE 3416 Type II compliance

2013

Partner with Avaya to provide IP Office solutions

2014

Expand Tier III data centre

2014

Launch HostPath, an innovative control panel for domains, hosting and email

2014

Launch MyExchange, a disaster-proof business email

2014

Partner with VMWare to launch a revamped CloudPath for a secure private cloud

2016

Achieve PCI: DSS certification

2016

Achieve HIPPA & PHIPA compliance

2016

Introduce a free air-cooling system for Data Centre efficiency

2017

Complete second Data Centre expansion

2019

Launch a 24/7, fully-equipped Security Operations Center (SOC)

PATHWAY COMMUNICATIONS

Our Services

Managed Services

Our wide range of managed IT services helps you focus better on core operations by letting our team of experts manage your IT assets efficiently around the clock

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ITSM

Our variety of customizable ISTM solutions helps your business create exceptional customer service and employee experience. This around-the-clock solution earns you improved service quality and customer satisfaction.

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Data Center & Server Colocation

Our Tier III data center and server colocation solutions free up your valuable resources, reduce costs, and provide access to our expert technical support and state-of-the-art infrastructure.

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Network/Internet Services

Our network and internet services improve your network reliability, security, uptime, and compliance, all while providing 24/7 access to our expert support and resources.

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Security Services

Our Security Operations Centre (SOC) is equipped with state-of-the-art technology, advanced threat detection and response tools, and a team of elite analysts working 24/7 to monitor your systems and respond to potential threats.

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Over 2000 satisfied customers put their trust in us.