Disasters happen far more often than you think.
And it’s not just the weather. Every year, an average company gets hit by 100 successful cyber attacks and several unplanned power outages lasting around 3 hours that affect availability and customer data. Build your DR plan and respond back to disasters with the help of the experts who designed our Tier III data centre.
Disaster Recovery & Business Continuity Solutions
Disasters cost you money every day
Be prepared and keep your business running.
- 30,000 websites hacked every day.
- 90% of companies affected every year.
- 15% of your customers affected by cyber crimes every year.
- 100 successful cyber attacks per year against an average company.
- 4 unplanned power outages per year lasting around 3 hours.
- Copper-based LANs down for 9 hours per year.
- WANs down 6 times per year for an average of 2.5 hours every time.
- 5% of hard drives fail each year.
- The direct cause of over 22% of all disasters.
- 7.4 average sick days per year for every worker.
- 2.4% of your annual revenue lost from absenteeism.
- 54% of companies list understaffing as having a medium to high impact on services.
- 20 severe storms every year in central Canada.
- 1 major flood in Canada every two years.
- The 2013 Toronto ice storm cost over $3 billion.
- Clean up costs for the 2013 Alberta flood were nearly $5 billion.
average loss for network downtime
This doesn’t even account for unhappy customers, restoration costs, lost sales, or damaged reputation.
number of employees
average salary per employee
average revenue per year
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Server, facility and process continuity
We have continuity on every level
You can’t afford to lose contact with your workforce or your customers. We offer phone and email solutions with 99.999% availability, real-time replication and geographical redundancy. Web portals, mobile and VPN ensure remote access anytime, and from anywhere.
We offer multi-carrier redundancy and we keep redundant hot and cold standbys on site at all times. Add resiliency with a 4G wireless back up connection, or a wired option, that keeps going even if your main connection goes down.
Security and privacy continuity
Protect your systems from cyber crimes and breaches with firewalls, IDS/IPS, spam control and virus/malware protection sourced only from enterprise-grade vendors. Our highly trained personnel use SOC 2 Type II controls and SANS Institute best practices to protect your infrastructure.
Protect your business applications. Mirror them locally, and in the cloud, so that you can easily recover critical applications with minimal interruption to end users.
Replicate any workloads, including SAP, databases, application processes, and websites, into our cloud so you can restore a backup copy if the systems they run on are affected by a disaster.
Business process continuity
Put contingencies in place so critical business processes keep going even after a major disaster. We document everything so your workforce knows what to do to keep your business running.
Storage and server continuity
Clone your data and virtual machines into our geographically distributed cloud so you have access to everything when you need it. Take snapshots on a schedule that works for you. Automatically fail over to your cloud with recovery times measured in minutes.
Keep our shadow staff on call so critical IT support positions are always filled when someone falls ill, leaves their job or is on vacation. Train multiple people on your systems and get the IT support you need with full transparency to your workforce.
Setup device monitoring tools, access controls and processes that show you what your employees are up to and what they might be doing wrong. Identify risks with regular audits and reports. Prepare plans for issues such as workplace violence, breaches and crimes.
Benefit from geographically distributed facilities where you can replicate your entire infrastructure. If a facility goes down, you failover to another location in minutes. Everything is restored and your business keeps going.
How will your staff keep working when your office is closed? Mirror everything into the cloud and add remote functionality so your workforce keeps working from wherever they are. Keep extra devices at our headquarters so your staff can pick them up if your office is inaccessible.
No single point of failure
Stay connected to your customers
Your data is hosted from multiple sites across Canada. If our main site goes down, we’ll have a copy of your data at another location. We’ll always be able to restore your operations.
We make regular copies of your IT systems. If something goes wrong, you switch over in seconds. Meet your recovery time objective and recovery point objectives with ease.
Place your disaster recovery solution in our Tier III certified and SOC 2 Type II compliant data centre. We have stringent controls and redundancies in place on all levels.
Enterprise grade only
Store your backups on enterprise-grade systems from reputable vendors, including VMware, Dell, Fortinet and Cisco. We choose our vendors based on their track record with large scale deployments.
Mastery and experience
Benefit from 20 years of experience in internet services. We know what it takes to build reliable systems. We take charge of your disaster recovery solution so you can get back to business.
Host your disaster recovery infrastructure in our ‘full stack’ with multiple contingencies built right in. We made major capital investments so you don’t have to. Our stack can tolerate any failure so your systems keep running.
Redundancies at every level
We built at least an N+1 architecture into every system. In most cases, we double up for 2N+1 or better redundancy. We always have hot and cold spares on standby.
Privacy and security
Meet the requirements of strict privacy and security legislation in your jurisdiction. We know how to build solutions that are compliant with HIPPA, PHIPA, FIPPA and PIPEDA.
Customer relevant SLAs, ITIL® quality management systems and ISO 9001:2008 certification mean fast and reliable disaster response every time.
* ITIL is a registered trademark of AXELOS Limited.
Pathway’s certified DR and BCP planning
Our approach assumes failures and builds for it. Frequent tests and proactive management ensure your company is prepared for anything.
We do a full assessment of the impact of various disasters on your infrastructure, workforce and facilities. We provide a detailed report of our findings, including observations, gaps and recommendations.
Our experts use the assessment to build a complete disaster recovery and business continuity solution. From infrastructure to processes and people, we’ll implement continuity on every level. Each element is designed to meet your recovery point and time objectives. We document everything in a formal disaster recovery plan.
After everything is set up, we test your disaster recovery solution at a time that works for you. We then work with you to decide on regular testing schedules and methodologies.
We conduct scheduled tests, monitor your infrastructure, update your plans and infrastructure as needed, and help you recover from disasters. We provide you with regular reports and audits so you always see what’s going on.