Internet access information
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HELP
Technical support available to you 24x7x365.
Compassionate care that helps you get back on your feet. Our experts stop at nothing to get your business back up and running in no time at all! Give us a call or get started with some resources and self help.
SELF HELPYOUR SERVICES ARE UNIQUE TO YOU
Why should your support be any different?
Chat
Connect with one of our live agents with a click of a button. Get your questions answered in seconds.
Call
Toronto: 416 214 6363
Outside GTA: 1 877 883 85169
Hamilton/Burlington: 905 570 8789
Vancouver: 604 630 6933
YOUR SERVICES ARE UNIQUE TO YOU
Keep our customers happy
Someone will listen
Our agents aren’t robots. They’re trained to listen and respond to your needs.
Around the clock support
Always available engineers and technical support.
Multiple options
Phone, email, and live chat. Like to DIY? Look at our self-help options.
Disciplined responses
We structure your support according to ISO 9001:2015 and SLA requirements. You expect consistent support. We deliver.
Timely responses
Get SLA driven response times so you always get back to business within your objectives.
Responsive support
Don’t take our word for it. We guarantee timely support every time with a contractual SLA.
Find out more about how we serve our customers.
GOPOWERFUL MANAGED IT SOLUTIONS
Customized technical support
Learn about our customized technical support options.
GOHELP
Self-help
National DNCL information
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Pathway docs
Browse our wiki for valuable howtos. We’re always adding more content!
Service indicator
Are you experiencing network issues? Find out the status of all our services.
