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How VoIP Can Enhance Your Business

By April 30, 2021September 11th, 2023No Comments

If you’re setting up a new business office space, or have grown tired of using a business telephone system that no longer meets your business needs, consider switching to Voice over Internet Protocol (VoIP) technology. A VoIP system will allow your business members and customers alike to place phone calls over the internet, and is a proven alternative to your local phone provider.

Voice over internet services can enhance your business’s reputation by allowing for consistent and reliable customer communications. This business telephone system includes exclusive features such as automatic attendants, customizable caller ID, call forwarding, multiple call recording, and voicemail to email. These are just a few of the unique features that standard telephone services don’t provide.


Voice over internet services are available for businesses through several business telephone providers in Canada, no matter their size or industry. Since VoIP services are highly scalable, you can pay for the hardware, lines, and features your business needs today – but with the future always in mind. Scale your business communications services seamlessly as your business evolves without disruption, downtime, or hefty installation or service agreement fees.

Some voice over internet services can provide support for up to 20,000 users. The system from Pathway Communications uses Mitel distributed voice switches and can be used across numerous business sites. As experienced business telephone providers in Canada, Pathway Communications’ experts can easily install and maintain the latest VoIP technology systems in your office, configured to meet the specific needs of your business.

Ease of Process

By being easy to install and having easy-to-use web-based administration capabilities, VoIP technology is incredibly user-friendly. It offers high-quality service options and the ability to make changes and add additional ‘plug-and-play’ devices in minutes.

Voice over internet services let users enjoy desktop sharing, chat, whiteboard, and file transfer. Audio conferences with up to 200 people are possible from anywhere. Easily integrate a full range of productivity software, CRM, web dialers, and other business applications, including third-party integration.

Cost Saving

Business telephone providers in Canada like Pathway Communications offer a VoIP business telephone system that has low long-term costs to save your business money. Many businesses with voice over internet services see a return on investment in a year’s time. Additional advantages over a traditional business phone system include less equipment, improved collaboration, and integrated conferencing.

You’ll pay a low and consistent monthly fee and receive access to technical support services, hardware, and upgrades. Contact Pathway Communications today to learn more about how voice over internet services can enhance your business and take your business communications to a new level of excellence.