Managed IT service providers (MSPs) are teams of professionals with a passion for technology. MSPs can deliver a wide range of services, including computing and storage. They also offer networking resources for productivity management, cybersecurity, and communications services. However, the best managed IT services will address and provide solutions to the following 4 problems. These 4 services are also known as Hybrid IT services because cloud technology is incorporated into existing infrastructure for better results.
Server Crash and Recovery
When servers crash, it stops productivity and slows every part of the business. If all the parts of the business rely on servers, it’s important to get them back up and recovered right away. Lag-time between server crashes can be detrimental to your business.
At Pathway Communications, we make sure your business never shuts down because we use Cloud technology to aid in IT management.
Pathway Communications provides managed services in Toronto and the surrounding areas. All of our managed IT services pass through our Tier III certified and SOC 2 Type II compliant data centre. This data centre is built for ultimate reliability, security, and privacy. We install backups at every level to make sure your business never shuts down.
Plan for Disasters
Speaking of shutting down, we plan for disasters by making sure our backup systems won’t fail. 44% of businesses estimate that one hour of downtime would cost them or more. Businesses have no control over man-made or natural disasters but planning for them is an important step. Many small businesses don’t take the steps required to test and plan for disasters. We do so that you won’t have to worry!
We have staff available 24/7 to run the technology and respond to disasters. Our experts closely monitor your network every 3 minutes, adding up to 14,400 times a month to make sure your system never goes down. We catch and address every alert received.
One of the more critical problems in IT is cybersecurity threats. Cybersecurity programs are included in the services that will alert us to any cybersecurity threats. We respond to those threats quickly and efficiently, with no interruption to your services.
All of our service plans begin at per server every month. Our highly trained team of experts dedicates themselves to keeping your business online. Our service would cost you thousands of dollars with in-house staffing, so you save a lot of money by working with us.
We value transparent communication because we want you to know what is happening behind the scenes. We will do quarterly updates, as well as frequent informal meetings with account managers. If you need managed IT service in Toronto, contact us today!