What to Look for in an Outsourced MSP

Many companies struggle with outsourcing their IT services. That is an outdated mode of thinking. Is there only one surgeon performing all types of operations on patients? No, of course not. Why? Because surgery is a highly specialized field. It is impossible for one person to have the knowledge and skill necessary to perform all types of surgery. It calls for a great deal of specialization. The same can be said for every aspect of IT technology, especially for security services. Choosing Pathway Communications is an easy decision. Pathway exceeds expectations among managed IT services Toronto.

 

More than ever, companies have realized the benefit of outsourcing specific components of their business. It not only cuts costs, but allows them to focus on other company functions. Companies can work on improving customer service and generating greater revenue to the bottom line. Pathway is a leading IT managed services provider Toronto.

 

Important Aspects of Outsourcing MSP

First of all, what is MSP? It is an acronym which stands for managed security services provider. This means all security for your company’s network and server infrastructure is managed for you when you chose Pathway as your IT support services provider. This encompasses all aspects of IT including:

 
  • Security
  • Auditing
  • Server Management
  • Firewall Services
 

Security

It is incredibly important that any company providing managed security services does so by employing various techniques. They cannot simply rely upon one form of security. At Pathway we offer active, ongoing monitoring of the server’s physical location by different means. There are biometric access points and perimeter alarms. Pathway also employ SOC II Type 2 Compliant controls. There is also proactive monitoring which looks for any potential risk and works diligently to repair and remove it.

 

Auditing

The server connection is checked every three minutes to ensure maximum up time so your systems remain accessible by your customers. Pathway is a leader in providing outsourced IT support Toronto.

 

Server Management

When a company’s server goes offline or has a hardware failure, the company’s business stops. Customers can no longer make purchases and office staff can no longer perform their jobs. With Pathway monitoring your server around the clock, this will not happen. They can proactively monitor hardware performance. This allows Pathway to make changes as needed to ensure the highest degree of efficiency and reliability. This will allow your server to be online and your customers able to access your products and services twenty-four hours a day.

 

Firewall Services

Firewalls are a vital component of any company’s network infrastructure. It is imperative your MSP monitors all firewall traffic.

Pathway Communications has the know-how and certified staff to provide managed IT services Toronto for any sized company. Reach out to us today.

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