November 17, 2020
The cloud is not only a smart way to handle data storage. It can also help protect your business from disruptions by creating a remote working environment that includes all your essential business systems. This way, natural disasters, outages, and cyberattacks cannot threaten your company’s daily routine. These types of continuity strategies are absolutely vital to ensuring that your business can continue to operate, no matter the circumstances. It’s a tough market out there, and your customers expect consistent service. Let’s review why communication matters, how the pandemic has affected business communications and the options available to you for protecting your company with a business continuity strategy.
Why Communication Is So Important
Communication is at the core of every business. If your customers can’t reach you, they’ll immediately lose trust in your company. Companies that have onsite infrastructure are far more vulnerable to service disruptions than those who utilize the cloud. When it comes down to it, your business internet services need to support consistent and secure communications. Otherwise, you can’t perform competitively.
How the Pandemic Affected Business Communications
Many businesses have observed a drop-off in productivity due to the pandemic. With employees working from home, it’s only natural that people get more distracted. However, there’s more to this situation than meets the eye. When people work from home, they don’t have access to business internet connections. Instead, they utilize personal and insecure connections. This increases the chances of a cyberattack and risks further disruptions.
What Tools Are in Place to Improve WFH Communication
A business continuity strategy can improve WFH communication and, thus, your company’s brand’s reliability. Cloud-based web collaboration tools are an excellent solution for businesses working remotely. Not only can these tools keep employees connected at work, but they can also increase access for customers. For instance, secure video conferencing helps connect clients and employees. Most importantly, cloud-based tools protect you against service interruptions.
How Pathway Can Help
The right business continuity strategy for your team should include the cloud. Pathway can help you protect your infrastructure and your reputation during this unprecedented time. We ensure that you have the tools and protections to offer continuous service.
Your employees and your customers need extra support to ensure top-notch service. Business internet services are a great place to start. Keep your business safe with a business continuity strategy to defend against pandemics, disasters, and whatever the future may bring.