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High Tech Product Support Predictions: 2019 edition Businesses today, across all industries, are relentlessly driven by a need to distinguish their brands. Offering customer centric, highly intuitive and personal support…
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When you desperately need IT support, who do you call? In this age of digital IT transformation and Hybrid IT environment, managing IT assets and support services has become critical…
What You Need to Know about Meltdown and Spectre What are Meltdown and Spectre? Meltdown and Spectre and are side-channel vulnerabilities that enable attacks based on information gained from the…
BadRabbit: The Latest Ransomware Creation The Internet is a powerful and sometimes scary tool that harbors education and mystery, while providing users anonymity for a price. Yes, the Internet may…
Updated June 28, 2017: New Ransomware, Petya: a global threat Many organizations worldwide are being crippled by a new variant of the Petya ransomware. The new variant, also known as...
Read More What is Social Engineering? Missed our webinar "Guarding your business against ransomware"? We've got the presentation available for download here and the video will be ready shortly. In the meantime, feel...
Read More Protect your business from WannaCry and future ransomware threats We’re providing a quick action list to reduce the spread and impact of WannaCry, the ransomware which affected 200,000+ systems in…
Is your data an easy target for social engineering hacks? For a process called ‘penetration testing’ a credit bureau recently hired a security company (run by a well-known former cybercriminal…
Making the most out of customer satisfaction surveys. Internal QA scores and customer satisfaction surveys don’t always reach the same conclusions. For example, an end-user customer at a hospital has…
