Making the most out of customer satisfaction surveys. Internal QA scores and customer satisfaction surveys don’t always reach the same conclusions. For example, an end-user customer at a hospital has…
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3 easy ways to get more from your tech support Hi-tech product & service companies recognize that providing technical support is not just to address user issues in areas such as installation, connectivity,…
(How not to get caught in) The Catch 22 of tech support economics. ‘After-market tech support’ was one of the big subjects of discussion at the recent Consumer Electronics Show…
Pathway Communications Achieves HIPAA & PIPEDA Compliance Markham, Ont. – January 31, 2017 – Pathway communications has completed the HIPAA & PIPEDA compliance audit for its Data Centre, Private Cloud infrastructure and...
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Pathway Communications Achieves PCI DSS Certification New designation guarantees optimal security, privacy and availability for customers Markham, Ont. – January 31, 2017 – Pathway Communications today announced that the company...
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5 steps to build your cyber security strategy With every passing day, businesses become more reliant on online resources. It’s very likely your business has either moved to or at least discussed shifting workloads to…
Security Tools and Tips The recent DDoS attack against DYN’s DNS services on October 21st was a rude wake-up call to many organisations. The attack effectively crippled many large internet websites...
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Cloud Security Tips The nightmare of forever-lost, accidentally deleted files could potentially be over with the advent of cloud computing, but security breaches pose a new set of concerns for...
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World-class support from Pathway Since inception, Pathway has been driven by the belief that a product is only as good as the support a customer receives. We always strive for…
We are now a VMware partner - Professional Service Provider ANNOUNCEMENT 04-29-2015 — Pathway Communications is now a VMware Professional Service Provider partner in the VMware Partner Network. As a...
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