The sudden and rapid onset of COVID-19 gave organizations and people across the globe very little time to prepare for what we now see as a permanent shift in the future of work. Companies moved from a regular office workspace to a digital workplace, rapidly adapting to new tools and habits required to keep operations…

You may not think one minute is very long. But for cybercriminals, sixty seconds is enough time to take advantage of weaknesses in security systems around the world. How are they able to do so much damage in so little time? By turning cutting-edge technology into nefarious tools, virtual attackers can overwhelm networks and sneak…

The cloud is not only a smart way to handle data storage. It can also help protect your business from disruptions by creating a remote working environment that includes all your essential business systems. This way, natural disasters, outages, and cyberattacks cannot threaten your company’s daily routine. These types of continuity strategies are absolutely vital…

  If you don’t have any protections in place, you could be a prime target for phishing. Your personal information including, passwords, financial data, and other critical details, can be easily stolen if you don’t have any defense. Phishing scammers are clever, and they’re increasing their assaults with smart tactics that might convince you to…

What is ERP? ERP, coined in the 1990s, is an acronym for Enterprise Resource Planning. ERP software is comprised of powerful and strategic business process management tools that can be used to manage information efficiently within an organization. It is essentially made up of applications that can bring together different processes to help your employees…

From cloud storage to web hosting, businesses rely on data services to keep things running smoothly. Decades ago, companies had to choose piecemeal from a variety of providers and assemble integrated data solutions depending on their needs. Carrier-specific data centres provide broadband connectivity that is affiliated with a singular network partner. This can limit the…

The pandemic is amplifying the adoption of new technologies that support remote workers and help them stay on top of their game. When the pandemic hit, many businesses were unprepared to handle the notion of remote work. Even those that had some existing remote infrastructure were not ready to be in a scenario where we…

Like many other industries, the call centre industry too, has borne the brunt of the global pandemic. In fact, the coronavirus pandemic has pushed IT leaders to move at an incredibly fast pace and accomplish objectives they never conceived likely, let alone possible. Perhaps nowhere has this been more acute than in the call centre….

Many businesses see compliance in opposition to growth and innovation. It’s true that compliance requires conforming to rules set out by external organizations. However, there are valuable benefits to be gained by adhering to regulatory expectations. IT compliance certification is essential for businesses that want to grow and maintain positive relationships with their customers and…

The pandemic has forced large sections of the workforce to work exclusively from home, raising additional concerns about cybersecurity. From greater Zero Trust acceptance to increased risk from phishing, IT security companies are rising to meet the complex security challenges presented by COVID-19.   Safe Remote Work Most businesses have realized that safe remote work…